Services

InfoHub Solutions provides one-stop end-to-end service for all applications.

Drawing on the extensive experience of our pool of consultants, InfoHub Solutions helps our clients implement the solutions using proven project implementation methodology. InfoHub Solutions delivers enterprise planning and budgeting, financial consolidation, and reporting and analysis solutions. With the combination of proven solutions and good people, we strive to bring project risk to a minimum.

As products evolve or new staff joins your organisation we understand training is an important element in the smooth running of a planning, forecasting, consolidation and reporting system.

We offer both standard and customized training programs geared toward providing customers with a complete and relevant educational experience, incorporating instructor-led material, student-focused workshops, and hands-on demos. Our training offerings lay a solid foundation for future development in all aspects of the IBM Cognos and QlikView products. In our experience, business users often derive the most benefit from technical training when it is delivered in the context of their business subject area. With this in mind, we offer customized training solutions that utilize actual client data during workshops and demonstrations. Using this approach, students enrolled in this course not only get familiar with the tool, but also with implementation deployed in their environment.

All our instructors have practical experience implementing IBM Cognos and QlikView solutions in an optimal and standardized best practices model, enabling them to apply 'real world' experience with in-depth industry knowledge. Each class is delivered on-site or in InfoHub Solutions office by a certified instructor with the technical background to provide potential solutions to existing corporate challenges.

InfoHub Solutions provides support and assistance in the correction of issues and failures through standard telephone, off site / on-site response dependent on nature of issues and failures raised by client.

There is so much that you can do with the software implementation. When things do not work the way they should or when new requirements come about we provide first line support with escalation paths to the respective vendors for timely resolution of the problem.